[cisco-voip] Another MOH Question

[Anthony Mendoza]

The beeps were so bad/annoying for my folks that I had to create a 
"Silent" wav file for the default MOH as they'd rather hear nothing then 
the annoying beeps.  Only our ACD lines use the MOH as the internal 
folks found it too disruptive when on conference calls and they transfer 
to another line.
--
Anthony Mendoza

Lelio Fulgenzi sent a message, dated 3/23/2005 4:55 PM about:
> i wonder if this would affect the volume of the beeps that we have now.
>  
> -----                                                                -----
> Lelio Fulgenzi, B.A.                                  
> lelio at uoguelph.ca.eh <mailto:lelio at uoguelph.ca.eh>
> Network Analyst (CCS)
> University of Guelph                             FAX:(519) 767-1060 JNHN
> Guelph, Ontario N1G 2W1                          TEL:(519) 824-4120 x56354
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> mob lawyer: your people insulted my brother.
> dr. house: what? romano in the parmesan cheese shaker again?
> 
>     ----- Original Message -----
>     *From:* Anthony Mendoza <mailto:amendoza at Niku.com>
>     *To:* Rusty Painter <mailto:RPainter at dorchestercounty.net>
>     *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     *Sent:* Wednesday, March 23, 2005 5:28 PM
>     *Subject:* Re: [cisco-voip] Another MOH Question
> 
>     I just had to do it..let me look up that helpdesk ticket...
> 
>     1) go to call manager administration web page
> 
>     2) select the service menu from the top and selct "service parameters"
> 
>     3) then select the service "cisco MOH Audio Translator" from the top
>     down box
> 
>     4) then press the advance button on the righthand side top corner.
> 
>     5) Then you will see a parameter "default MOH Volume level " and its
>     valu will be set to "-24"
>     you can increase the value to -20, -16.........
>     you can decrease the value to -28 or -30 and then check..
> 
>     I changed ours to -24..for some reason it was set to -10.
>     --
>     Anthony Mendoza
> 
>     Rusty Painter sent a message, dated 3/23/2005 2:04 PM about:
>      >
>      >
>      > Sorry for all the posts, but I have had some users complaining
>     that the
>      > MOH is too loud.  How can we turn it down?  Thanks again for your
>     help.
>      >
>      > 
>      >
>      > ** Rusty Painter **
>      >
>      > MCP/A+
>      >
>      > Microcomputer Technician
>      >
>      > Dorchester County ITS
>      >
>      > 201 Johnston St .
>      >
>      > St. George , SC 29477
>      >
>      > Tel:           (843) 563-0022
>      >
>      > Fax:          (843) 563-0033
>      >
>      > E-mail:       rpainter at dorchestercounty.net
>     <mailto:rpainter at dorchestercounty.net>
>      > <mailto:rpainter at dorchestercounty.net>
>      >


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