[cisco-voip] Call Manager peformance counters

[Ryan Ratliff]

Your monitoring software is giving an alarm because MOHOutofResources  
is NOT incrementing?

That counter should go up every time someone gets tone-on-hold.    
Basically a request is made of the MOH server and it can't provide the  
MOH (most likely because of mis-configuration).   If things are working  
properly this counter should stay at 0.

You should be able to reset the MOH servers, or IPVMSA at the least, to  
reset this counter.  If neither of those do it then you'll have to  
bounce CCM AFAIK.

Either way if the above is true your monitoring software needs to be  
fixed.

-Ryan
On Mar 26, 2005, at 11:52 PM, Erick Bergquist wrote:

Hi,

Does anyone know of a way to reset a callmanager
performance object back to 0 without restarting the
service? Would bouncing a windows performance service
do same and cause any problems?

Issue I have, is monitoring application we use is
alarming on MOHOutOfResources value which isn't
incrementing anymore. This is the counter object under
the Cisco CallManager category and has a value of a
couple thousand.

The Cisco MOH Device MOHOutOfResources counter is 0
after we corrected the issue with MOH configuration
and reset MOH server and IP Voice Media services.

Does the Cisco Callmanager MOHOutOfResources maintain
its value until callmanger service is restarted or
server rebooted? Is this normal/working as designed?

The cisco documents don't really go into that much
detail.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
products_administration_guide_chapter09186a00801ed176.html

Now need to try to get the monitoring application
group to watch the other object it looks like.


	
		
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