[cisco-voip] CCM 4.0 - pickup broken after renaming partitions

[Vincent De Keyzer]

Hello,

 

we are running 4.0(1)sr2 in a multi-tenant environment, and we made the
following changes yesterday:

*	renamed partitions
*	renamed CSS
*	renamed device pools

 

Now, it seems that these operations (most likely the first one) broke the
Call Pickup: when you hear a phone ring, go off-hook and press "PickUp", you
get a fast busy (instead of having the call ringing on your phone). 

 

Of course, I reset all necessary devices every time after each partition
renaming.

 

The fix seems to be to deconfigure and reconfigure call pick up for each
phone where it is now broken, which is quite time-consuming.

 

My questions are:

1.	does anybody know of an existing bug that breaks call pick-up when
partitions are renamed?
2.	is there a way to see with BAT which phones have a call pick-up
group configured, or change pick-up settings for a set of phones? Pick-up
seems to be missing from both reports and bulk updates.

 

Vincent

 

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