[cisco-voip] Fax Machines

[Kevin Thorngren]

Hi Rusty,

What version of CCM are you using?

If 3.3(4) or $.1(x) do you have Force Authorization Codes (FAC) enabled 
on the Route Patterns?

If you don't have FAC enabled then you will need to determine what is 
asking for the long distance code.  The GW would not be the problem.

HTH,
KEvin
On Mar 29, 2005, at 6:35 PM, Rusty Painter wrote:

> Hello.  I have several (about 24) fax machines on a VG224.  A good 
> many of them can not fax out long distance.  All of the ports have the 
> same device pool, CSS, etc.  All DNs are on the same partition.  I can 
> dial all of these numbers from a regular VoIP telephone configured in 
> the same partition, device pool, CSS, etc.  When we dial long 
> distance, it prompts us for a long distance code.  The fax machines 
> are being prompted for that code, but then they get a fast busy.  I 
> can reset the gateway, and it might work once, but then not again?  We 
> just replaced the Vg224, thinking that it was bad.  No such luck.  Any 
> advice?
>
>  
>
> Rusty Painter
>
> MCP/A+
>
> Microcomputer Technician
>
> Dorchester County ITS
>
> 201 Johnston St.
>
> St.  George, SC 29477
>
> Tel:           (843) 563-0022
>
> Fax:          (843) 563-0033
>
> E-mail:      rpainter at dorchestercounty.net
>
>  
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
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