[cisco-voip] about CCM and Genesys IPCC

[Andrea Riela]

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Hi folks,

someone using CCM cluster with Genesys IP Contact Center?
How JTAPI interface works on CCM cluster? all servers, Publisher and n 
Subscribers, forward calls to IPCC?
I know that T-Server Genesys interface (module that talks with Cisco 
JTAPI) works with redundancy, and drops informations on T-Server 
secondary, but I don't know how CCM works on cluster system ...

Any advice will be appreciated
Regards
Andrea
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