[cisco-voip] IPCCx ???'s

[Lelio Fulgenzi]

I've referred to this document in the past. It seems to be the same file name all the time since everytime I go back, it's always updated. This one seems to be updated June 12, 2006. sr7a does not seem to be on the list. :(


http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1225/ccmigration_09186a00803d82f5.pdf

      Cisco CRS 4.0(1) SR1 Solution Set (Sheet 1 of 2)CallManager
     OS Release
     Hardware
     IP Phones for Cisco Agent Desktop
     IP Phones for Cisco IP Phone Agent
     
      4.1(2) - JTAPI 2.1(2.3)*

         SR1 - JTAPI 2.1(2.5)

      4.1(3) - JTAPI 2.1(3.3)*- JTAPI 2.1(3.9)* SR2 - JTAPI 2.1(3.11)* SR3a - JTAPI 2.1(3.14)

      4.2(1) - JTAPI 2.2(1.5) SR1 - JTAPI 2.2(1.5)
     OS 2000.2.5 SR6   SR7 SR8

      OS 2000.2.6 SR1 SR2 SR3   SR4   SR5   SR6

      OS 2000.2.7* SR1*   SR2*   SR3   SR6

         SR7* 

      SR8*

      OS 2000.4.11 

      SR11 

      SR21 SR31 SR41 SR51*OS 2000.4.1a1

      OS 2000.4.2*

         SR1* SR2* SR3* SR4 SR5a 

      SR6 SR7
     

 
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I can eat fifty eggs." "Nobody can eat fifty eggs."
  ----- Original Message ----- 
  From: Voll, Scott 
  To: cisco-voip at puck.nether.net 
  Sent: Monday, June 19, 2006 12:35 PM
  Subject: [cisco-voip] IPCCx ???'s


  I have IPCCx 4.0.1sr1build 55.  I upgraded my CM's and IPCCx to OS ver 4.2.sr7a.

   

  This morning when I came in the agents could not log in.  Opened a TAC case and they had me move the CRS 3.5 license files out and then agents could log in. (the Licensing and resource manager service failed type error)

   

  Now I'm dealing with the supervisors can select a team.  Any idea how to fix it?  The Supervisors were all removed from the teams so I added them back and clicked update, but I'm still having the same problem.  This CM and IPCCx is integrated with AD 2003.

   

  TAC says that 4.2.sr7a is not supported on IPCCx.  I'm trying to find anywhere it says this other then the metrix.  No note of this is in the release notes I could find.

   

  Thanks

   

  Scott



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