[cisco-voip] Problem with Cisco IP Phone 7960

[Kevin Thorngren]

You might want to try an upgrade.   CSCeh01099 is an audio quality 
issue found in 7.1(1) and is fixed in 7.2(2).  This might not be your 
issue though.  I would start troubleshooting by looking at packet 
captures of the problem calls.  It may take a few samples from various 
points in the network to isolate where the issue is.

Kevin

On Mar 1, 2006, at 7:30 AM, new look wrote:

> Dear All,
> I have a problem with IP Phone 7960.
>  
> My System Info is
> MCS-7815 Call manager
> OS Image is 2000.2.7
> Cisco CallManager System ver.:4.1(3)
> IP Phones 7912 S/W Ver. 6.00.00
> IP Phones 7960 S/W Ver. 7.1(2.0)
>  
> My company has tow sites and I configured VPN between the two sites 
> and the callmanagers can call the other site My Problem is when call 
> the othe side the voice quality with 7960 is very bad although the 
> voice quality with 7912 is very very good this I tested 7960 and 7912 
> at the same time with the same parameters
>  
> So please if any one know how can I solve this problem reply me
> Thanks
>  
>
> Yahoo! Mail
>  Bring photos to life! New PhotoMail makes sharing a 
> breeze._______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: text/enriched
Size: 1295 bytes
Desc: not available
Url : https://puck.nether.net/pipermail/cisco-voip/attachments/20060301/cababc1b/attachment.bin