[cisco-voip] Call Forward All Issues

Kevin Thorngren kthorngr at cisco.com
Wed Mar 8 21:02:30 EST 2006


Also, make sure to set these two commands to give a more detailed time 
for the debugs:
service timestamps debug datetime msec
service timestamps log datetime msec

Kevin
On Mar 8, 2006, at 8:50 PM, Erick Bergquist wrote:

> Hmm, that doesn't look complete - is that from the
> time you placed the call until it was hung up? Is this
> a H.323 or MGCP Gateway?
>
> Can you do a 'show call hist voice brief' after the
> call was completed? Is the engaged tone heard right
> away or is there a few second delay before it is
> heard?
>
> As Kevin stated, a detailed CCM and SDL trace would
> show all.
>
> --- Darren Smith <darren at silvercommunities.com.au>
> wrote:
>
>> Hi,
>>
>> the output of a debug isdn q931 is as folows:
>>
>> 083953: Mar  9 01:04:20.366: ISDN Se0/0/0:15 Q931:
>> Applying typeplan for
>> sw-type
>>  0x12 is 0x0 0x0, Called num 0437407125
>> 083954: Mar  9 01:04:20.366: ISDN Se0/0/0:15 Q931:
>> TX -> SETUP pd = 8
>> callref =
>>  0x031C
>>         Sending Complete
>>         Bearer Capability i = 0x8090A3
>>                 Standard = CCITT
>>                 Transfer Capability = Speech
>>                 Transfer Mode = Circuit
>>                 Transfer Rate = 64 kbit/s
>>         Channel ID i = 0xA9838A
>>                 Exclusive, Channel 10
>>         Progress Ind i = 0x8183 - Origination
>> address is non-ISDN
>>         Calling Party Number i = 0x2181,
>> '0756575207'
>>                 Plan:ISDN, Type:National
>>         Called Party Number i = 0x80, '0437407125'
>>                 Plan:Unknown, Type:Unknown
>> 083955: Mar  9 01:04:20.466: ISDN Se0/0/0:15 Q931:
>> RX <- CALL_PROC pd =
>> 8  callr
>> ef = 0x831C
>>         Channel ID i = 0xA9838A
>>                 Exclusive, Channel 10
>> 083956: Mar  9 01:04:23.386: ISDN Se0/0/0:15 Q931:
>> TX -> ALERTING pd = 8
>> callre
>> f = 0x95A9
>>         Progress Ind i = 0x8181 - Call not
>> end-to-end ISDN, may have
>> in-band inf
>>
>>
>>
>> On Thu, 2006-03-09 at 11:09 +1000, Erick Bergquist
>> wrote:
>>> Ok. Is it a PRI? What was the output? cause
>> code???
>>>
>>> --- Darren Smith <darren at silvercommunities.com.au>
>>> wrote:
>>>
>>>> After doing some debugging on the Gateway, which
>>>> currently is a Cisco
>>>> 2800 with an E1 module, it looks ik the call is
>>>> going out of the
>>>> gateway.
>>>> The call is going out of the same gateway it is
>>>> coming in on.
>>>>
>>>> Regards
>>>>
>>>> Darren
>>>>
>>>> On Wed, 2006-03-08 at 16:56 -0800, Erick
>> Bergquist
>>>> wrote:
>>>>> Is the forwarded call going out a gateway -
>> same
>>>> as
>>>>> the one it came in, another one? Is it a PRI,
>>>> analog
>>>>> line, etc? Maybe you can do some debugs and/or
>>>> look at
>>>>> call history on gateway to see if the call is
>> even
>>>>> attempting to go out. Have you looked at a CCM
>>>>> detailed trace yet?
>>>>>
>>>>>
>>>>> --- Kris Seraphine <baryonyx5 at gmail.com>
>> wrote:
>>>>>
>>>>>> Two things;
>>>>>>
>>>>>> First, verify you have a call forward all
>>>> calling
>>>>>> search space selected and
>>>>>> that search space allows calls to the PSTN
>>>>>>
>>>>>> Second, check the Block OffNet to OffNet
>>>> Transfer
>>>>>> service parameter and make
>>>>>> sure it's not enabled.
>>>>>>
>>>>>> On 3/8/06, Darren Smith
>>>>>> <darren at silvercommunities.com.au> wrote:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> We are running CCM 4.1(3) and are having
>> some
>>>>>> issues with Call Forward
>>>>>>> All.
>>>>>>> If a call forward all from a phone to a
>> cell
>>>>>> phone, and then call the
>>>>>>> phone from another IP phone, then the call
>> is
>>>>>> forwarded.
>>>>>>>
>>>>>>> If the phone is dialled from an external
>>>> phone,
>>>>>> either PSTN or GSM, then
>>>>>>> the call doesn't forward, instead an
>> engaged
>>>> tone
>>>>>> is heard.
>>>>>>>
>>>>>>> There is no restrictions on where users
>> can
>>>>>> forward phones.
>>>>>>>
>>>>>>> Any ideas???
>>>>>>>
>>>>>>>
>>>>>>> Darren Smith
>>>>>>> Chief Operations Officer
>>>>>>> Silver Communities
>>>>>>>
>>>>>>> P 1300786755
>>>>>>> D 0756575299
>>>>>>> M 0405 847791
>>>>>>> E darren at silvercommunities.com.au
>>>>>>>
>>>>>>>
>>>>>>>
>>>> _______________________________________________
>>>>>>> cisco-voip mailing list
>>>>>>> cisco-voip at puck.nether.net
>>>>>>>
>>>>>>
>>>>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> kris seraphine
>>>>>>>
>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>>
>>>>
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>
>>>>>
>>>>>
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>
>
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