[cisco-voip] AC Broadcast Hunting question

[Evi Pekou]

Hello,

I have configured Attendant Console with broadcast hunting on a CCM 
4.1.3sr3. 
When an incoming call arrives at the AC pilot point, the call is placed in 
the queue and displayed in the Broadcast Calls window of the 2  Attendant 
PCs.
I need to configure night service for this pilot point: when the attendant 
closes the application the calls should be forwarded to another extension.
So far, the only way I managed to get the incoming calls out of the queue 
when no attendants  are available is by setting the hold time to a 
specific value.
Otherwise the calls get stuck in the queue.

Any ideas?

Regards,
Evi 
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