[cisco-voip] FW: Speakerphone cuts out

[Rogers, Jeremy (WMG)]

No dropped packets, no errors on the diagnostics page.  I don't see anything
in the traces.  I can hear him talking into the mic, but the speaker is not
working on his end.

Jeremy Rogers
Senior VoIP Engineer
Warner Music Group
75 Rockefeller Plaza
New York, NY 10019
212-275-2183
-----Original Message-----
From: Paul Choi [mailto:asobihoudai at yahoo.com] 
Sent: Tuesday, August 07, 2007 4:13 PM
To: Rogers, Jeremy (WMG); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FW: Speakerphone cuts out

Do you see anything odd in CCM traces? 

What about the phone status page? 

Do you see any abnormalities on the diagnostic page
for the phone? [question mark button twice during
conversation]

Any dropped packets?


--- "Rogers, Jeremy (WMG)" <Jeremy.Rogers at wmg.com>
wrote:

> Let me add that I just found out when the
> speakerphone cuts out, so does the
> ringer.
> 
>  
>   _____  
> 
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Rogers, Jeremy
> (WMG)
> Sent: Tuesday, August 07, 2007 3:03 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Speakerphone cuts out
> 
>  
> 
> I have a user who is having a random issue.  He has
> an IP phone at his house
> behind a hardware firewall.  On occasion he said the
> speakerphone would cut
> out and that there was barely any sound coming out,
> but if he picked up the
> receiver he could hear fine.  We thought it was a
> VPN issue, but the same
> thing just happened to his office phone.  Has anyone
> seen this before?
> 
>  
> 
> Jeremy Rogers
> 
> Senior VoIP Engineer
> 
> Warner Music Group
> 



 
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