[cisco-voip] DTMF to Unity stopped working after CCM upgrade

[Kent]

Sounds like a good one for tac  :)   I don't think its gonna be a issue 
with unity, sounds more like a phone load issue.   Just for testing what 
happens if you back rev a phone to the same load that was on CCM 4?


Jonathan Charles wrote:
> 4.1(3)sr1
>
>
> Jonathan
>
> On 7/1/07, Justin Steinberg <jsteinberg at gmail.com> wrote:
>   
>> just curious here, what was your ccm version prior to upgrade?
>>
>>
>> On 7/1/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>>     
>>> What gateway?
>>>
>>> This is a Cisco IP Phone on the same subnet as CCM and Unity...
>>>
>>> If they hit the messages button, Unity answers, asks them to enter
>>> their password... but Unity doesn't get the DTMF and ignores all key
>>> presses.
>>>
>>> If they go off hook and then hit messages (or dial the vmail pilot
>>> manually) everything works fine.
>>>
>>> We also see this on the 7920s when you hold down the '1' key...
>>>
>>>
>>>
>>> Jonathan
>>>
>>> On 7/1/07, Paul Choi <asobihoudai at yahoo.com > wrote:
>>>       
>>>> First things first, what is the gateway seeing instead
>>>> of your voicemail pilot when they don't get dialtone
>>>> before pressing the voicemail key?
>>>>
>>>>
>>>> --- Jonathan Charles < jonvoip at gmail.com> wrote:
>>>>
>>>>         
>>>>> Unity version 4.0(5) - TSP v 8.2.1
>>>>> CCM version 5.1.1b...
>>>>>
>>>>> If users just hit the messages button on their
>>>>> phones, Unity will not
>>>>> get DTMF... (problem existed with TSP 8.1.2, I
>>>>> upgraded to 8.2.1, no
>>>>> fix)... If they go off hook and then hit messages,
>>>>> DTMF works fine.
>>>>>
>>>>> DTMF also works fine for all inbound calls from the
>>>>> PSTN...
>>>>>
>>>>> Phone load is 8.0.4 for the 7960s... (all are
>>>>> 7960s...)
>>>>>
>>>>> Any ideas?
>>>>>
>>>>>
>>>>>
>>>>> Jonathan
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>           
>>>>
>>>>
>>>>
>>>>         
>> ____________________________________________________________________________________
>>     
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>>>       
>>     
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