[cisco-voip] Monitor second line

Craig Staffin craig at staffin.org
Mon Jul 2 09:38:23 EDT 2007


Todd,

This is the only way to do this in CCM 4.x however in 5.x you can setup a
Busy Lamp Field/Speed Dial that will act as a speed dial but also show phone
status.

When you do it in 4 there is going to be one minor annoying thing.  THat is
that any call that is missed from her boss she will also see in her missed
call log.  Same with VM.

Craig

On 7/2/07, Todd Franklin <toddnh65 at gmail.com> wrote:
>
> Our receptionist has a 7940.  She HATES that she can't see if the boss is
> on the phone or not.
> Can I just make his extension be her second line and then she would see if
> he was on the phone or not?
> Could I assign NO RING to that line, so she wouldn't be disturbed by rings
> and such not??
>
> Thanks.
>
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>
>


-- 
Craig Staffin
Craig at staffin.org
(H) 262-437-7313
(C) 262-613-6003
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