[cisco-voip] "No participant info" when press "Join" softkey

[Lelio Fulgenzi]

>From my recollection, I've had to 'select' all parties regardless of whether they are active or not in order to join them.

Also, I found that I can only join calls that are on the same line/DN.
  ----- Original Message ----- 
  From: Jefflin Choi 
  To: Paul Choi 
  Cc: cisco-voip at puck.nether.net 
  Sent: Friday, July 20, 2007 8:37 PM
  Subject: Re: [cisco-voip] "No participant info" when press "Join" softkey


  Hi Paul,

  Thanks.  Read the link. 

  From our test, we have selected 2nd call and press join....this is where the problem appears.
  But if selecting the first caller to be active, join works just fine.

  >From the doc:
  "be sure that you have selected at least one call in addition to the active call"

  We indeed do have one call in addition to an active all. Just that the order of which active call is gives out a problem. contradicting with "in addition to the active call, which is automatically selected." if my understanding of the statement is correct.

  I can't find a doc which states that, in order to use "join", select the fist call as the active call first. 

  If have time, i will try the "join" from ccm4. 

  Thanks,
  Jeff

  On 7/20/07, Paul Choi <asobihoudai at yahoo.com> wrote:
  > "If you get an error stating "No Participant Info" 
  > when attempting to use Join, be sure that you have
  > selected at least one call in addition to the active
  > call, which is automatically selected."
  > 
  > http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_chapter09186a008040153b.html
  > 
  > This is from CCM 4.0(2) but I'd certainly think Cisco
  > would keep the same methods in the Linux version too. 
  > 
  > --- Jefflin Choi <jefflin.choi at gmail.com> wrote:
  > 
  > > Hi All,
  > >
  > > I am getting this error message on the phone "No 
  > > participant info"
  > > when pressing the join softkey.
  > >
  > > Here's the steps:
  > > 1>A called B
  > > 2>B placed A on hold
  > > 3>B called C 
  > > 4>B pressed "Join" softkey. Getting "No participant
  > > info" and "invalid
  > > conference participant"
  > >
  > > There is no problem when doing it this way. 
  > > 1>A called B
  > > 2>B placed A on hold
  > > 3>B called C
  > > 4>B resumes call to A
  > > 4>B pressed "Join" softkey and conference.
  > >
  > > It seems that "Join" softkey doesn't work when the 
  > > active call is the
  > > second caller. Is this the right behavior? Phone
  > > should always go to
  > > the first line before pressing the "Join" softkey?
  > >
  > > CCM System version: 5.0.4.2000-1
  > > IP Phone 7912 Software Version 8.0.1(051117A)
  > >
  > > Thanks,
  > > Jeff
  > > _______________________________________________
  > > cisco-voip mailing list 
  > > cisco-voip at puck.nether.net
  > > https://puck.nether.net/mailman/listinfo/cisco-voip
  > >
  > 
  > 
  > 
  > 
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