[cisco-voip] Problem using IP Communicator under Vista

[Jonathan Charles]

I am running CIPC 2.1.3 on both 64-bit and 32-bit Vista with no problems



Jonathan

On Mon, Aug 4, 2008 at 4:01 PM, ROZA, Ariel <Ariel.ROZA at la.logicalis.com>wrote:

> My customer is running IPC 2.1.3 now, and still has the issues.
>
> It seems related to the notebook/docking sation model, as now they have
> another brand of notebooks (Dells) and those do not have issues.
>
> The affected notebooks are HP NC6400, with docking stations HP EN488AA.
> Those notebooks do not have an "undock" function under Vista, and the
> users just push a lever to undock the computer.
>
> Has anyone ran into something similar?
>
> Greetings,
>
> Ariel
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip at gmail.com]
> Sent: Jueves, 31 de Julio de 2008 01:03 p.m.
> To: ROZA, Ariel
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Problem using IP Communicator under Vista
>
> Try upgrading to 2.1.3, I run Vista and have no problems.
>
>
>
> Jonathan
>
> On Thu, Jul 31, 2008 at 10:21 AM, ROZA, Ariel
> <Ariel.ROZA at la.logicalis.com> wrote:
> > I am trying to use IP Communicator under Vista.
> >
> > The problem is that if I try to use the wireless network adapter, I
> > receive the error "Could not find the network adapter needed for
> > registration" and the the IPC closes, with no option to choose another
>
> > adapter. The IPC works fine if I use the wired adapter (But I need the
>
> > wireless connection to work).
> >
> > I have tried both, to select Wired adapter under Preferences ->
> > Network, and to enter the device name by hand.
> > I also tried updating the network drivers
> >
> > Also, searching through the trace logs i found the following messages:
> >
> > Wed Nov 07 17:36:28.879 :    EE : (  5956) -SFB| <--
> > CSoftFireBoxWnd::verifyMediaRequirements()
> > Wed Nov 07 17:36:28.879 : ERROR : (  5956) -SFB|  &E
> > CSoftFireBoxWnd::onCreate(): SFB : CSoftFireBoxWnd::onCreate :
> > verifyMediaRequirements() returned ERR_NETWORK_ADAPTERNOTFOUND.
> Exiting ...
> > Wed Nov 07 17:36:28.879 : ERROR : (  5956) -SFB|  &E
> > CSoftFireBoxWnd::onCreate(): Caught Exception - Could not find network
>
> > adaptor needed for registration : 0
> > Wed Nov 07 17:36:35.870 :    EE : (  5956) -SFB| <--
> > CSoftFireBoxWnd::onCreate()
> >
> >
> >
> > My setup is as follows
> >
> > IP Communicator 2.1.2
> >
> > HP Compaq Notebook nx6400 with Docking Station
> >
> > Broadcom NetXtreme Gigabit Ethernet
> > Intel(R) PRO/Wireless 3945ABG Network Connection Windows Vista
> > Business
> >
> > The same setup under Windows XP works fine.
> >
> > Any pointers or suggestions?
> >
> > Best Regards,
> >
> > Ariel
> >
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> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
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