[cisco-voip] Can I turn off G722 globally? Where?

Chris Ward chrward at cisco.com
Wed Aug 6 11:30:23 EDT 2008


CSCsm85908

Although it looks like it is only fixed in some phone load ESes. You should
open a TAC case to obtain the fix or, wait for the next phone firmware
release.

Chris Ward 

From: Chris Ward <chrward at cisco.com>
Date: Wed, 06 Aug 2008 11:20:54 -0400
To: Scott Voll <svoll.voip at gmail.com>, Cisco VoIP
<cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Can I turn off G722 globally? Where?

I do recall there being a bug with bass/buzzing on the new handsets. There
was a firmware released to fix it in a phone load. Which phone load are you
running?

Chris Ward 


From: Scott Voll <svoll.voip at gmail.com>
Date: Wed, 6 Aug 2008 08:12:07 -0700
To: Cisco VoIP <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Can I turn off G722 globally? Where?

OK, so I screwed up.  I thought the 7962s were using G722 but in fact they
are using g711 and still having the bass / Treble issue.  Any ideas?
Firmware?  Is anyone else getting complaints?
 
Thanks 
 
Scott

On Tue, Aug 5, 2008 at 3:51 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> It looks like G.722 codec is enabled globally some where.  Can someone tell me
> where?  I would like to turn it off for some testing. and can't find it.
>  
> Users think the bass / treble are funning on the new 7962 phones.
>  
> Thanks
>  
> Scott



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