[cisco-voip] Can I turn off G722 globally? Where?

[Eric Pedersen]

We upgraded some of our 7942s to the ES specified in the bug and initial
reports from users are that it is an improvement.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Chris Ward
Sent: August 6, 2008 09:30
To: Chris Ward; Scott Voll; Cisco VoIP
Subject: Re: [cisco-voip] Can I turn off G722 globally? Where?

 

CSCsm85908

Although it looks like it is only fixed in some phone load ESes. You
should open a TAC case to obtain the fix or, wait for the next phone
firmware release.

Chris Ward 

________________________________

From: Chris Ward <chrward at cisco.com>
Date: Wed, 06 Aug 2008 11:20:54 -0400
To: Scott Voll <svoll.voip at gmail.com>, Cisco VoIP
<cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Can I turn off G722 globally? Where?

I do recall there being a bug with bass/buzzing on the new handsets.
There was a firmware released to fix it in a phone load. Which phone
load are you running?

Chris Ward 

________________________________

From: Scott Voll <svoll.voip at gmail.com>
Date: Wed, 6 Aug 2008 08:12:07 -0700
To: Cisco VoIP <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Can I turn off G722 globally? Where?

OK, so I screwed up.  I thought the 7962s were using G722 but in fact
they are using g711 and still having the bass / Treble issue.  Any
ideas?  Firmware?  Is anyone else getting complaints?
 
Thanks 
 
Scott

On Tue, Aug 5, 2008 at 3:51 PM, Scott Voll <svoll.voip at gmail.com> wrote:

It looks like G.722 codec is enabled globally some where.  Can someone
tell me where?  I would like to turn it off for some testing. and can't
find it.
 
Users think the bass / treble are funning on the new 7962 phones.
 
Thanks
 
Scott

 

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