[cisco-voip] Difference between Unity Connection and Unity

Thu Aug 7 12:29:17 EDT 2008

Serious Medicine for the Defense R 

At least on UC 1.2x, it has a call viewer, port status monitor, and can
backup directly to anywhere without SFTP. Has all that changed with the
2.x appliance version?

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Thursday, August 07, 2008 9:51 AM
To: Tim Smith
Cc: JASON BURWELL; Cisco VoIP
Subject: Re: [cisco-voip] Difference between Unity Connection and Unity

To be honest, all this being said, I would  much rather deploy/manage
Unity than UC...

First off, no real tools in UC to diagnose a problem (no call viewer, no
port status monitor...) and it has that silly SFTP-only backup solution.

Also, it seems childish... this may be mystique, but when I see CUC on a
site, I assume they were too cheap to buy Unity...

However, for VM-only it is a decent idea... doesn't make much sense to
buy full-blown Unity, with Windows 2003, Exchange and SQL licensing,
just to give voicemail to 100 users.

To be honest, I really don't deal with small customers that would think
CUC would be a solution... the one time I did do a CUC install, the
customer bought IMAP licenses (so it was the same price as Unity) and
they complained constantly about how awful IMAP was...

Jonathan

On Thu, Aug 7, 2008 at 12:31 AM, Tim Smith <thsglobal at gmail.com> wrote:

No resilience in Unity Connection (currently) - heard rumours it should
be there in version 7.

No networking in Unity Connection (again currently) - so it is stand
alone.

Unity can support Domino as a message store in both VM or UM - done this
a couple of times, and I hate it.. just quietly :)

Unity is more scalable.. as already mentioned.

UC is voicemail in a box.. quick and easy to setup and manage.. no
Microsoft skills required anymore..

Simple voice mail, and you are under the right number of users (and you
can live with no resilience for now) - then UC is a good choice. The
appliance model is great. It also has some of the advanced features that
some of your users may require. I think someone already mentioned there
is some cool integration with Exchange calendars and personal call
routing rules.

Unity is an "adventure" to setup and manage :) and will usually require
Microsoft integration skills as well.. 

Unity has lots of flexibility for deployment options to consider also..

If you have a large complex deployment, sure you could end up with
multiple UC servers. But more likely you would look at full Unity, and
run failover pairs split across 2 x data centers..

And of course if you want voicemail, email and faxes to all co-exist in
1 big mailbox for each user.. then you have no choice.. Unity all the
way.

If you do talk Unity to a customer, you need to discuss thoroughly the
possible impact and integration with their existing network..

Cheers,

Tim

On 8/6/08, JASON BURWELL <JASON.BURWELL at foundersfcu.com> wrote: 

	Table 4. Cisco Voice and Unified Messaging Products

Product

Number of Users

E-Mail Integration Options

Networking to Other Voicemail Systems

Integration with Third-Party Call Processing

Speech Recognition

Cisco Unity Express

Up to 250

Integrated

Yes, with Cisco Voice and Unified Messaging products

No

No

Cisco Unity Connection

Up to 7500

Integrated

Yes, with Cisco Voice and Unified Messaging products

Yes, with most traditional and IP private branch exchanges (PBXs)

Yes

Cisco Unity Unified Messaging

7500 per server, networked to 250,000

Integrated and Unified Messaging (Microsoft Exchange, Lotus Notes, or
Novell GroupWise)

Yes, with Voice Profile for Internet Mail (VPIM), Audio Messaging
Interchange Specification (AMIS), Cisco Unity Bridge, etc.

Yes, with most traditional and IP PBXs

Yes

	Found at this link
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556
/product_data_sheet0900aecd80410ad6_ps6509_Products_Data_Sheet.html

	Jason Burwell

	Telecom Network Administrator

	Founders Federal Credit Union

John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124

Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com 

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	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Aman Chugh
	Sent: Wednesday, August 06, 2008 1:20 PM
	To: cisco voip
	Subject: [cisco-voip] Difference between Unity Connection and
Unity

	I have always tried to understand what is the difference between
Unity Connection and Unity and when to sell Unity and Unity Connection .
Looking for differences in architecture of these applications and how
they work with Exchange.

	TIA
	Aman

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