[cisco-voip] H323 Tone on Hold

[STEVEN CASPER]

I found this under Service Parameters>Call Manager Service. The choices are:

User Info for Call Progress Tone  (Default) - I have this selected
H.225 Info for Call Progress
Use ANN for Ringback

any idea what would not break my current operation but get rid of my Tone on Hold?

Send H225 User Info Message:  This parameter specifies which message Cisco CallManager sends for the ringback tone or tone on hold. Valid values follow: 
Use ANN for Ring Back: Use Cisco SCCP Annunciator to play ringback tone (available in Cisco CallManager release 4.0 and later) 
User Info for Call Progress Tone: Send H.225 user information message to IOS gateway to play ringback tone or tone on hold (This is the default.) 
H225 Info for Call Progress Tone: Send H.225 information message to IOS gateway to play ringback tone or tone on hold 
Cisco CallManager Version 3.1 does not support the H.225 Information message, so choose 'User Info for Call Progress Tone' if you are using intercluster trunks and any of the clusters is running Cisco CallManager Version 3.1 or earlier. However, if all of the clusters are running Cisco CallManager 3.2(2a) or a later release, you can choose 'H225 Info for Call Progress Tone.' 
  This is a required field. 
  Default:  User Info for Call Progress Tone 



Steve

>>> Paul <asobihoudai at yahoo.com> 8/11/2008 11:40 AM >>>

Go to enterprise parameters, and uncheck "H.225 Info for Call Progress"
Paul


----- Original Message ----
From: STEVEN CASPER <SCASPER at mtb.com>
To: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>; Christopher Beck <CBeck at usg.com>
Sent: Monday, August 11, 2008 6:59:35 AM
Subject: Re: [cisco-voip] H323 Tone on Hold


I do not want music on hold or tone on hold, just sweet silence!

Steve

>>> "Beck, Christopher" <CBeck at usg.com> 8/11/2008 9:29 AM >>>

Did you put the ccm-manager music-on-hold command in the config?  That is still required.

Chris Beck
IT Lead - Voice Technologies
USG Corporation
cbeck at usg.com

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of STEVEN CASPER
Sent: Monday, August 11, 2008 8:26 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] H323 Tone on Hold

I have some H323 locations and have discovered that
callers are getting "tone on hold" when placed on hold at the site  Not happening on MGCP sites and on internal calls. Anyone have any idea how can I get rid of this at H323 sites?

CUCM 6.1.1b IOS 12.4.12a

Thanks!
Steve
************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee.  If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission.  If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.  This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act.  You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which
 you are receiving the information.
There are risks associated with the use of electronic transmission.  The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
************************************
Confidentiality Notice: This email is intended for the sole use of the intended recipient(s) and may contain confidential, proprietary or privileged information. If you are not the intended recipient, you are notified that any use, review, dissemination, copying or action taken based on this message or its attachments, if any, is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy or delete all copies of the original message and any attachments. Thank you.


************************************This email may contain privileged and/or confidential information that is intended solely for the use of the addressee.  If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission.  If you received this
 communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.  This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act.  You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.There are risks associated with the use of electronic transmission.  The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.************************************
************************************
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee.  If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission.  If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.  This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act.  You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
There are risks associated with the use of electronic transmission.  The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080811/67c2c09f/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/gif
Size: 833 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080811/67c2c09f/attachment-0001.gif>