[cisco-voip] RTMT Error

[Ryan Ratliff]

Try reinstalling RTMT from the plugins page on the SR6 server.  If  
there is a version difference it may not be understanding the login  
info correctly.

-Ryan

On Aug 14, 2008, at 11:51 AM, Keith Klevenski wrote:

I haven’t fired up RTMT in a while and now I remember why.  When I  
start it up and try to log in with any account (local administrator  
or any CCM MLA user in the super user group) I get the following error:



“Access forbidden.  The RTMT application cannot be used by this user  
name and password (insufficient privileges).”



Out of 5 clusters I can connect with RTMT to 3 of the 5.  All running  
4.1.3 SR6 except one that is running SR5d which I can connect to.  So  
I can connect to two SR6 clusters and there are two SR6 clusters I  
cannot connect to.  I have no clue why this would be… any ideas?



Thanks!



........................................................................ 
............



Keith Klevenski

Manager, Telephony Engineering



1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760


Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net
www.rig.net

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