[cisco-voip] RTMT Error

Thu Aug 14 12:41:21 EDT 2008

I just did a fresh install from the plugins page on an SR6 server to a
new laptop.  For grins I uninstalled/reinstalled anyway, but with no
love...

Thanks Ryan.

........................................................................
............   

Keith Klevenski

Manager, Telephony Engineering

1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760

Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net <mailto:keith.klevenski at rig.net> 

www.rig.net <http://www.rig.net/> 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, August 14, 2008 11:27 AM
To: Keith Klevenski
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] RTMT Error

Try reinstalling RTMT from the plugins page on the SR6 server.  If there
is a version difference it may not be understanding the login info
correctly.

-Ryan

On Aug 14, 2008, at 11:51 AM, Keith Klevenski wrote:

I haven't fired up RTMT in a while and now I remember why.  When I start
it up and try to log in with any account (local administrator or any CCM
MLA user in the super user group) I get the following error:

"Access forbidden.  The RTMT application cannot be used by this user
name and password (insufficient privileges)."

Out of 5 clusters I can connect with RTMT to 3 of the 5.  All running
4.1.3 SR6 except one that is running SR5d which I can connect to.  So I
can connect to two SR6 clusters and there are two SR6 clusters I cannot
connect to.  I have no clue why this would be... any ideas?

Thanks!

........................................................................
............   

Keith Klevenski

Manager, Telephony Engineering

1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760

Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net <mailto:keith.klevenski at rig.net> 

www.rig.net <http://www.rig.net/> 

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