[cisco-voip] RTMT Error

[Jason Aarons (US)]

In 4.x you can also test mapping a drive to \\serverip\c$ and then try running RTMT.  
 
RTMT has drastically changed from 4.x to 5/6x.
 
I would test with ccmadministrator, if you open up IE and go to https://ip/ccmadmin <https://ip/ccmadmin>  on same computer can you login with ccmadministrator?

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Keith Klevenski
Sent: Thu 8/14/2008 11:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] RTMT Error



I haven't fired up RTMT in a while and now I remember why.  When I start it up and try to log in with any account (local administrator or any CCM MLA user in the super user group) I get the following error:

 

"Access forbidden.  The RTMT application cannot be used by this user name and password (insufficient privileges)."

 

Out of 5 clusters I can connect with RTMT to 3 of the 5.  All running 4.1.3 SR6 except one that is running SR5d which I can connect to.  So I can connect to two SR6 clusters and there are two SR6 clusters I cannot connect to.  I have no clue why this would be... any ideas?

 

Thanks!

 

....................................................................................   

 

Keith Klevenski

Manager, Telephony Engineering

 

1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760


Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net <mailto:keith.klevenski at rig.net> 

www.rig.net <http://www.rig.net/> 

 

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