[cisco-voip] RTMT Error

Thu Aug 14 15:00:38 EDT 2008

No luck.  I can log in with ccmadministrator to ccmadmin no problem.  I
mapped a drive as well, but did not make any difference.

Very strange...

........................................................................
............   

Keith Klevenski

Manager, Telephony Engineering

1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760

Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net <mailto:keith.klevenski at rig.net> 

www.rig.net <http://www.rig.net/> 

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
Sent: Thursday, August 14, 2008 12:25 PM
To: Keith Klevenski; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] RTMT Error

In 4.x you can also test mapping a drive to \\serverip\c$
<file:///\\serverip\c$>  and then try running RTMT.  

RTMT has drastically changed from 4.x to 5/6x.

I would test with ccmadministrator, if you open up IE and go to 
https://ip/ccmadmin <https://ip/ccmadmin>  on same computer can you
login with ccmadministrator?

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Keith Klevenski
Sent: Thu 8/14/2008 11:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] RTMT Error

I haven't fired up RTMT in a while and now I remember why.  When I start
it up and try to log in with any account (local administrator or any CCM
MLA user in the super user group) I get the following error:

"Access forbidden.  The RTMT application cannot be used by this user
name and password (insufficient privileges)."

Out of 5 clusters I can connect with RTMT to 3 of the 5.  All running
4.1.3 SR6 except one that is running SR5d which I can connect to.  So I
can connect to two SR6 clusters and there are two SR6 clusters I cannot
connect to.  I have no clue why this would be... any ideas?

Thanks!

........................................................................
............   

Keith Klevenski

Manager, Telephony Engineering

1880 S. Dairy Ashford, Suite 300  |  Houston, TX  77077- 4760

Tel: 281.674.0702  |  Mobile: 713.677.3925  |  Fax: 281.674.0101

keith.klevenski at rig.net <mailto:keith.klevenski at rig.net> 

www.rig.net <http://www.rig.net/> 

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