[cisco-voip] Tracing Disconnected Call?

[Weigand, John V.]

Serious Medicine for the Defense R 

We had a couple problems last week with some calls getting disconnected
mid-call, along with Cisco Unified Personal Communicator showing that
the call was "temporarily out of service". I've been trying to pull
traces to diagnose exactly what happened, but I haven't had too much
luck so far. We're running CallManager 5.1.3. 

 

Does anyone have any specific suggestions for what services/logs to
trace, and any specific messages to look for? So far it's been like
trying to find a very, very small needle in a very large haystack.

 

Thanks so much!


John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124





Tel: 440-484-2000
Fax: 440-484-2009
Cell: 
email: jvw at medicineforthedefense.com 




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