[cisco-voip] UCCx 5.0 scripts

[Ed Leatherman]

hrmm make sure you don't have a statically assigned variable in your script
where you would want your paramter?

On Thu, Aug 21, 2008 at 1:40 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I'm pretty well at a loss.
>
> I have one script that I'm using for two different applications.
>
> it checks the dates, Checks for agents, and if agent is logged in, it will
> queue the call and tell the caller they are number X in line.
>
> if no agents, then it forwards to a no agent call forward number
> (parameter).
>
> The only differences in the applications is the CSQ, and some voice
> prompts, and call forward numbers. (which are all parameters)
>
> BUT
>
> the first application is working and sends the call to the call forward
> number.
>
> the second application says I have 1 person ahead of me.  (no agents logged
> in)
>
> How would the same script give two different outcomes?
>
> UCCx 5.0.2sr1
>
> Thanks
>
> Scott
>
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>
>


-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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