[cisco-voip] UCCx 5.0 scripts

[Atome Bomb]

I would do a reactive debug on the script and see when the value of 1 in the
variable is getting set .. meaning as soon the script opens up or after
execution of any steps..
Pass the script along if you want me to look at it..
I wont be able to get back to you before monday though...



On Thu, Aug 21, 2008 at 6:39 PM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> hrmm make sure you don't have a statically assigned variable in your script
> where you would want your paramter?
>
> On Thu, Aug 21, 2008 at 1:40 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
>> I'm pretty well at a loss.
>>
>> I have one script that I'm using for two different applications.
>>
>> it checks the dates, Checks for agents, and if agent is logged in, it will
>> queue the call and tell the caller they are number X in line.
>>
>> if no agents, then it forwards to a no agent call forward number
>> (parameter).
>>
>> The only differences in the applications is the CSQ, and some voice
>> prompts, and call forward numbers. (which are all parameters)
>>
>> BUT
>>
>> the first application is working and sends the call to the call forward
>> number.
>>
>> the second application says I have 1 person ahead of me.  (no agents
>> logged in)
>>
>> How would the same script give two different outcomes?
>>
>> UCCx 5.0.2sr1
>>
>> Thanks
>>
>> Scott
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net
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>>
>>
>
>
> --
> Ed Leatherman
> Assistant Director, Voice Services
> West Virginia University
> Telecommunications and Network Operations
>
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>
>
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