[cisco-voip] Elevator Phone

[Carroll, Barry]

Adam,

 

On the voice-port, try adding the 'idle-voltage high' command.  I've
experienced the same symptoms with elevator phones and intercoms and
that command resolved the issue.

 

Thanks,

-Barry

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adam
Sent: Wednesday, August 27, 2008 7:15 AM
To: Ocampo, Walter
Cc: cisco-voip
Subject: Re: [cisco-voip] Elevator Phone

 

Walter,

The VG224 is running 12.4(9)T7. The calls are staying on campus, so I
can't debug it at the PSTN gateway. If I use an analog handset at the
location it works just fine - it appears to be an issue with the
elevator phone unit itself. I don't know if the phone is not detecting
the ringing or something like that. I'm going to head back over to it in
a few minutes to try some more hands on troubleshooting.

Thanks,
Adam

On Wed, Aug 27, 2008 at 9:00 AM, Ocampo, Walter <WOCAMPO at broward.org>
wrote:

Hi Adam,

How is the Port? It is up?,

Do you the see the port unhook when they are dialing?I

Also, try to make a call out to the PSTN and do a debug in the gateway
to see if you are getting the numbers?

What version are you running in the VG224?

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adam
Sent: Wednesday, August 27, 2008 9:14 AM
To: cisco-voip
Subject: [cisco-voip] Elevator Phone

 

I have a couple of elevator phones connected to a VG224 gateway that do
not want to work. When you hit the call button they pick up the line and
dial digits, but after a couple of seconds they disconnect. Other
elevator units on campus work, but there is a combination of elevators
manufacturers and phone models. I unfortunately do not have the make and
model of the phones that don't work in front on me. Any suggestions? The
VG224 gateways are MGCP controlled.

Thanks,
Adam

 



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