[cisco-voip] Elevator Phone

[Adam]

Walter,

The VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't
debug it at the PSTN gateway. If I use an analog handset at the location it
works just fine - it appears to be an issue with the elevator phone unit
itself. I don't know if the phone is not detecting the ringing or something
like that. I'm going to head back over to it in a few minutes to try some
more hands on troubleshooting.

Thanks,
Adam

On Wed, Aug 27, 2008 at 9:00 AM, Ocampo, Walter <WOCAMPO at broward.org> wrote:

>  Hi Adam,
>
> How is the Port? It is up?,
>
> Do you the see the port unhook when they are dialing?I
>
> Also, try to make a call out to the PSTN and do a debug in the gateway to
> see if you are getting the numbers?
>
> What version are you running in the VG224?
>
>
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Adam
> *Sent:* Wednesday, August 27, 2008 9:14 AM
> *To:* cisco-voip
> *Subject:* [cisco-voip] Elevator Phone
>
>
>
> I have a couple of elevator phones connected to a VG224 gateway that do not
> want to work. When you hit the call button they pick up the line and dial
> digits, but after a couple of seconds they disconnect. Other elevator units
> on campus work, but there is a combination of elevators manufacturers and
> phone models. I unfortunately do not have the make and model of the phones
> that don't work in front on me. Any suggestions? The VG224 gateways are MGCP
> controlled.
>
> Thanks,
> Adam
>
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