[cisco-voip] Monitoring CallManager

Wed Aug 27 16:10:10 EDT 2008

Sean,

Sounds good, I'd love to add more to our Cacti distro.  Make sure you add the generic file system graphs too, now that I've had a few polling cycles, they look good.

-ryan

From: swalberg at gmail.com [mailto:swalberg at gmail.com] On Behalf Of Sean Walberg
Sent: Wednesday, August 27, 2008 4:00 PM
To: Ed Leatherman
Cc: Ryan West; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Monitoring CallManager

Ed, thanks for the pointer on the CPU usage, it seems to be working for me.

I've done some work in the past, separately, with SOAP::Lite (perl module) and custom data queries for Cacti.  I'll see if I can't put the two together next week and see about graphing some of these things using that. If I can get anything working I'll be in touch.

Sean
On Wed, Aug 27, 2008 at 1:48 PM, Ed Leatherman <ealeatherman at gmail.com<mailto:ealeatherman at gmail.com>> wrote:
Ryan,

I'm just getting used to using cacti/rrd myself but if I find any other nuggets I will pass them along to the list.

One thing i'd like to do is poll PRI usage maybe with SOAP? and graph with cacti - just haven't had the opportunity to really get going with it. Best i've done so far is a little perl script that can send a SOAP query and get a response, but its really rough. I haven't programmed much since college and nothing with XML.

Ed

On Wed, Aug 27, 2008 at 2:38 PM, Ryan West <rwest at zyedge.com<mailto:rwest at zyedge.com>> wrote:

Ed,

Thanks for the reply.  With 4.1(3) and other Windows builds, PRI information and other statistics could be gathered through the MGCP stats on the server.  It appears that no one on the forums for Cacti have been able to accomplish the same for the appliance model.  I have the standard Interface statistics being monitored at this point, but thanks for the tip on the Get Processor Information.  I was assuming that the underlying SNMP daemon was running UCD / NetSNMP, so I figured the ucd/net would give me what I wanted.  It looks like you can gather partition information as well.  I'll let you know how that looks after I get a few polling cycles done.

Thanks,

-ryan

From: Ed Leatherman [mailto:ealeatherman at gmail.com<mailto:ealeatherman at gmail.com>]
Sent: Wednesday, August 27, 2008 2:29 PM
To: Ryan West
Cc: Mike Brooks; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>

Subject: Re: [cisco-voip] Monitoring CallManager

So far just device registration info and CPU via SNMP.. I'm using the "SNMP - Get Processor Information" canned data query for CPU. The results I'm getting appear to be accurate just comparing it to the RTMT report archive. I will try to find what OID it's hitting though.

You can also query the ethernet interfaces on those servers, the "SNMP - Interface Statistics" seems to work good for that if your inclined.

Just starting to dabble in the SOAP interface but that's something I'd like to do down the road with cacti.

Also using cacti to graph recurring IP SLA results.

CM5.1 btw.

On Wed, Aug 27, 2008 at 12:47 PM, Ryan West <rwest at zyedge.com<mailto:rwest at zyedge.com>> wrote:

Ed,

What useful information are you pulling, if any, from appliance based CM deployments?  I found the OID's to be rather lacking.  Are you using any SOAP XML queries to populate your graphs, if so, could you share?

Thanks!

-ryan

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ed Leatherman
Sent: Wednesday, August 27, 2008 12:07 PM
To: Mike Brooks
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Monitoring CallManager

FWIW I'm using splunk for sysloging.. more of an after-the-fact research tool than a monitoring tool for us but the search capabilities are very nice and it was relatively easy to setup. Its free as long as your not going to be logging gobs of stuff at it.

RTMT, What's UP, Cacti, IP SLA running across some key links, etc otherwise like alot of folks.

Tried ops manager in its previous ciscoworks incarnation and really didnt like it. Not sure how its improved yet under the new product name.

I only have 2 clusters to manage though so ymmv.

On Fri, Aug 22, 2008 at 9:34 AM, Mike Brooks <2xccie2b at gmail.com<mailto:2xccie2b at gmail.com>> wrote:

Hi everyone,

What are the most common methods used to monitor a large enterprise
VOIP environment (multiple clusters) ?  All clusters are running CM
5.x or 6.x (locked down appliances).

Ops Manager ?
RTMT ?
SNMP MIBs ?
...etc

Has anyone had any success with ops manager ?  I have had nothing but
problems with ops manager.  Your suggestions/input would be greatly
appreciated.

Regards,

Mike Brooks
CCIE#16027 (R&S)
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--
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations

--
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations

--
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations

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Sean Walberg <sean at ertw.com<mailto:sean at ertw.com>>    http://ertw.com/
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