[cisco-voip] Pickup - Audio and Visual NOtification problem

[James Buchanan]

Hello,

 

This function does not recognize the calling search space of the device
but rather keys off of the calling search space of the line. Thus, if
the line does not have a CSS assigned that has access to the phones in
the pickup group, then the function will not work. Typically, I permit
on the device and block on the line. Thus, the first time I tried to
deploy this, I could not get it to work. 

 

Thanks,

 

James

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of William Roy
Sent: Tuesday, July 08, 2008 3:06 AM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] Pickup - Audio and Visual NOtification problem

 

I have a client site that would like to have the Audio and Visual
Indicator set on pickup groups. I have enabled this on the pickup group
however it does not seem to be working. We get no audio beep or visual
indicator that a phone in the pickup group is ringing, the pickup works
ok. Their call manager version is 6.1.2 and all their phones are 7962G.
I have tested this feature in my own office with 6.1.1a and a mix of
phones (All non 7962's) and it works fine. Anybody seen this before?

 

Regards,

Wil 

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