[cisco-voip] Caller ID - Call Manager

[Ryan Ratliff]

Is the other end another IP phone or a PSTN number?  If it's a PSTN  
number you can check at the gateway to make sure CCM is sending the  
right caller id but it's very possible for your provider to overwrite  
it if the 240555XXXX numbers are not DIDs for the trunk the outbound  
calls are going over.

-Ryan

On Jun 2, 2008, at 2:43 PM, Corder, Rebecca J wrote:

Sorry guys it is a question day for me….



We have two sets of DN’s that we use in our campus. We use 240-555- 
XXXX numbers for conference room phones and 301-888-XXXX numbers on  
regular phones. When you dial out of a phone that has 240-555-XXXX  
number caller id on the other end states it is displays a 301-888- 
XXXX number. Dialing the 301-888-XXXX numbers correctly shows the  
correct caller ID for the phone.



What do you suggest doing within the Call Manager to separate these  
two DN’s out so they may show the correct caller ID? Separate  
partitions?







Rebecca Corder

Information Technology - IP Telephony

Bechtel Corporation

5202 Presidents Court

Frederick, MD 21703



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