[cisco-voip] Caller ID - Call Manager

Scott Voll svoll.voip at gmail.com
Mon Jun 2 14:56:02 EDT 2008


How do you have your caller ID set.  at the line level or the Route Pattern
level.  I would start there.

Scott

On Mon, Jun 2, 2008 at 11:51 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Is the other end another IP phone or a PSTN number?  If it's a PSTN number
> you can check at the gateway to make sure CCM is sending the right caller id
> but it's very possible for your provider to overwrite it if the 240555XXXX
> numbers are not DIDs for the trunk the outbound calls are going over.
>
> -Ryan
>
>   On Jun 2, 2008, at 2:43 PM, Corder, Rebecca J wrote:
>
>  Sorry guys it is a question day for me….
>
>
>
> We have two sets of DN's that we use in our campus. We use 240-555-XXXX
> numbers for conference room phones and 301-888-XXXX numbers on regular
> phones. When you dial out of a phone that has 240-555-XXXX number caller id
> on the other end states it is displays a 301-888-XXXX number. Dialing the
> 301-888-XXXX numbers correctly shows the correct caller ID for the phone.
>
>
>
> What do you suggest doing within the Call Manager to separate these two
> DN's out so they may show the correct caller ID? Separate partitions?
>
>
>
>
>
>
>
> *Rebecca Corder*
>
> *Information Technology - IP Telephony*
>
> *Bechtel Corporation*
>
> *5202 Presidents Court*
>
> *Frederick**, MD 21703*
>
>
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