[cisco-voip] Unity 5.0 upgrade issues

Pat Hayes pat-cv at wcyv.com
Fri Jun 6 11:28:54 EDT 2008


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsj92828

Barron, Stephen M. wrote:
> 
> We currently run 4.04 on windows 2000/exchange 2003 unified messaging.  
> I ran a dirt backup on the secondary server.  Next I installed windows 
> 2003, SQL 2000sp4, exchange 2003.  I installed 4.0(4) and ran the dirt 
> restore.  Everything works fine for 4.0(4).  I run the schema extension 
> on the domain schema member
>  
> No issues so far.
>  
> Now here is the issue
> I run the setup of unity 5.0 and receive the following error:
>  
> "The name of this server was changed using a method that is no longer 
> supported because of problems with SQL Server 2000.  (For more 
> information, see the Microsoft Knowledge Base article 281642).  Before 
> you can continue with the Cisco unity upgrade, you must rename the 
> server again again using the currently supported procedure, which 
> appears in the :Renaming a Cisco Unity Server ir Moving a Cisco Unity 
> Server to another domain" Chapter
>  
>  
> I never changed the hostname, SQL server name, or domain.  does anyone 
> know of a workaround for this?
>  
> 
> Stephen Barron
> Network Engineer
> 
>  
>  
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