[cisco-voip] upgrading from 5.1.3.1103-2 to 5.1.3.3103.1 doesn'trecognize the upgrade file

[Mordechai]

Unfortunately, this is not a simple network issue - ie servers can see
firmware update files on the SFTP server :(

I concur with all you have said. We are in the process of opening TAC case.
I was just hoping there was something we were missing. The only thing that
throws us off is that in the lab this worked and the only difference is DNS
setup (in the lab DNS is enable in the cluster).

Regards,

M

-----Original Message-----
From: Thorsten.Mayr at barclayscapital.com
[mailto:Thorsten.Mayr at barclayscapital.com] 
Sent: Tuesday, June 10, 2008 11:38 AM
To: m.rabinovich at nves.ca; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] upgrading from 5.1.3.1103-2 to 5.1.3.3103.1
doesn'trecognize the upgrade file

can u see the CCM actually logging on to the FTP/SFTP server?

If yes....continue reading below ;)

There is a whole range of bugs in 5.X - have a look on the bugs on cco
referring to your particular version of code you are running..

Sorry to not being able to give you a workaround (in case network nor
local works) u'll need HTTS with root to fix something for you or upload
it that way or some other mean trick....


I know that in 5.1.2.2102-1 you were pretty screwed wanting to
upgrade/reinstall straight from/to that version - the upgrade path was
slightly tricky to be determined...

Turned out it had to be 5.1.1b as base install to be able to use the
option to install an ES during installation...
This was a reinstall though when upgrading from H1's to H2's.

Just as a reference of how bad you could be off - hope it'll only be a
minor ACL blocking access to the sftp server


HTH
T

 

> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mordechai
> Sent: Tuesday, June 10, 2008 4:06 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] upgrading from 5.1.3.1103-2 to 
> 5.1.3.3103.1 doesn'trecognize the upgrade file
> 
> Hello,
> 
>  
> 
> We need to upgrade our CallManager cluster but the wizard 
> comes back with 'no suitable upgrade found' error. We have 
> tried both local DVD and the network method. We have tried 
> several Cisco source file - still the same issue. Has anyone 
> encounter this or has an idea?
> 
>  
> 
> Thanks!
> 
>  
> 
> Mord 
> 
> 
> No virus found in this outgoing message.
> Checked by AVG.
> Version: 7.5.524 / Virus Database: 270.2.0/1494 - Release 
> Date: 6/10/2008 7:22 AM
> 
> 
> 
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