[cisco-voip] upgrading from 5.1.3.1103-2 to 5.1.3.3103.1 doesn't recognize the upgrade file

[Wes Sisk]

Mordechai,

Use RTMT to collect install/upgrade logs and those will show exactly 
what is going on.

Some basics:
1. make sure you ahve the correct upgrade file type
2. do not rename the upgrade file
3. install upgrade on the publisher first.  until publisher is upgraded 
subscribers will not recognize a valid upgrade

/Wes

Mordechai wrote:
>
> Hello,
>
>  
>
> We need to upgrade our CallManager cluster but the wizard comes back 
> with ‘no suitable upgrade found’ error. We have tried both local DVD 
> and the network method. We have tried several Cisco source file – 
> still the same issue. Has anyone encounter this or has an idea?
>
>  
>
> Thanks!
>
>  
>
> Mord
>
>
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