[cisco-voip] CDR Stopped Working

[Tammie Robertson]

Thanks for the tip, the local username on the ftp server was set to
change password at next log in. Not sure how that got changed and why it
worked for awhile, the username is not used for anything else.

 

Thanks again!

 

From: John Parduhn [mailto:parduhn at gmail.com] 
Sent: Wednesday, June 11, 2008 11:35 AM
To: Tammie Robertson; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR Stopped Working

 

Tammie:

Did the credentials change on the destination?  If you were dumping to
FTP, you would have a username/password combination to access it that is
specified in the scheduler.  The only thing I can think of is that you
used an account with a password that required a change at a specified
time interval and that CM can no longer access the repository because
that password may have expired.  If your FTP server uses AD for its
credentials, it's likely the issue.  On the surface, that's what it
looks like your problem may be.  I hope this helps you.

John

On Wed, Jun 11, 2008 at 9:57 AM, Tammie Robertson
<trobertson at alliedmachine.com> wrote:

A few months ago I set up so I could get all CDR records sent to a
network folder to import into a database. It worked well for awhile but
stopped a couple weeks ago. I don't remember any changes made and I
cannot remember everything I did to set it up.  I looked in Cisco
Unified Serviceability Tools/CDR Management and this is correct.  I know
we set it up to send files every 4 hours, would that have been done
under Report Config/Scheduler/CDR Load?  

 

Here is the error I am finding in the logs:

 

%CCM_CDR_REP-CDRREP-3-CDRFileDeliveryFailureContinues (s)FTP delivery of
CDR files failed on retries. App IDCisco CDR Repository Manager Cluster
ID Node IDxxxxx

 

Thanks!


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