[cisco-voip] silent monitor with out a CAD
Scott Voll
svoll.voip at gmail.com
Fri Jun 20 13:28:46 EDT 2008
Since your saying without CAD they must be agents? if so, you have to setup
a SPAN back to the other nic on the IPCCx server. layer 3 will be an issue
as RSPAN can't go across layer 3 wans. unless you can RSPAN around the
layer 3 link you are correct.
Scott
On Fri, Jun 20, 2008 at 10:20 AM, David Toledo <DavidT at morganmint.com>
wrote:
> Hi
>
>
>
> I'm trying to figure it out how to silent monitor an IPhone with out a CAD.
>
> What will my requirements? Someone said it cannot be done over layer 3 is
> that true?
>
>
>
> This is my setup
>
>
>
> 1- pstn
>
> 2- gateway 2851
>
> 3- Switch 3560
>
> 4- 4- phones
>
>
>
>
>
> Can some help me please to understand to make this works
>
>
>
> Thanks
>
>
>
> David
>
>
>
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>
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