[cisco-voip] CME B-ACD and AA not working!

Syed Khalid Ali khalid_khursheed at hotmail.com
Fri Jun 27 09:35:16 EDT 2008


Hi,

I am trying to configure CME B-ACD and AA.  Using CME 4.0. I have configured the script but when i dial the pilot number from ip-phone nothing happens. 

Following is the configuration script:
!
ip dhcp pool ip-phone
   network 192.168.100.0 255.255.255.0
   option 150 ip 192.168.100.1 
   default-router 192.168.100.1 
!
application
 service aa flash:app-b-acd-aa-2.1.2.2.tcl
  paramspace english index 1
  param dial-by-extension-option 1
  param handoff-string aa
  paramspace english language en
  param operator 0
  param aa-pilot 100
  param max-extension-length 3
  paramspace english location flash:
  param second-greeting-time 30
  param welcome-prompt _bacd_welcome.au
  param call-retry-timer 15
  param service-name queue
 !
interface Loopback0
 ip address 10.1.1.1 255.255.255.255
!
interface GigabitEthernet0/0
 ip address 192.168.100.1 255.255.255.0
 no shut
!
dial-peer voice 10 voip
 destination-pattern 100
 session target ipv4:10.1.1.1
 incoming called-number 100
 service aa
!
telephony-service
 load 7912 CP7912080002SCCP060817A
 max-ephones 40
 max-dn 70
 ip source-address 192.168.100.1 port 2000
 date-format dd-mm-yy
 max-conferences 8 gain -6
 transfer-system full-consult
 secondary-dialtone 9
 create cnf-files version-stamp 7960 Oct 02 2007 10:54:49
!
application
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 10
param queue-manager-debugs 1
param aa-hunt2 0
param number-of-hunt-grps 1
!
end
   

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