[cisco-voip] Shared Line > Mgr and Secretary > Disabled Calling Party Name/Number on Secretary phone during Ring In?

[Chris Martin]

Well if you think about it, it is a shared line.  CUCM doesn't know whom
the call is for, just that it is for extension XXXX.  Once a call is
answered by a phone with privacy, then it can hide the info.  What about
putting them in a call pickup group, then creating a BLF+call pickup speed
dial for the secretary.  This should work if the whole reason is for
the secretary to monitor status + pickup incoming calls.

Just a thought.. Someone else may have a suggestion.

HTH,
Chris

On Mon, Dec 5, 2011 at 6:52 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

> CallManager 8.5(1)  with SCCP 7962 phones SCCP 9.2.1SR2S.****
>
> ** **
>
> I have a Secretary and Manager using a Shared Line that has a DID.  When
> call comes  (Ring In) into Manager’s phone it shows my cell phone’s Calling
> Party Name/Number on his 7965 display and on the secretaries 7965.  Is
> there a way to prevent name/number from showing on the Secretaries’ phone
> during Ring In? ****
>
> ** **
>
> I turned on Privacy for the Manager phone but during Ring In I still see
> my mobile phone/name showing up on the Secretary phone.  Seems Privacy
> should also disable during Ring In.****
>
> ** **
>
> Is there an existing bug id or existing PERS request?****
>
> ** **
>
> ** **
>
> I’d prefer not to use IPMA, and I’m not sure IPMA would resolve this.****
>
> ** **
>
> ** **
>
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