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Why would anyone who is not a valid customer have a need to access
this information? The knowledge base is also available to JNCIEs,
partners, etc so it isn't *just* customers who can get it.
Guy
> -----Original Message-----
> From: Berislav Todorovic [mailto:beri@kpnqwest.net]
> Sent: Monday, July 01, 2002 3:05 PM
> To: Paul Goyette
> Cc: Kaj J. Niemi; juniper-nsp@puck.nether.net
> Subject: RE: [j-nsp] Generic recovery procedures
>
>
> On Mon, 1 Jul 2002, Paul Goyette wrote:
>
> >> Juniper customers with valid support contracts can access the
> >> password recovery procedures on the Juniper Support web-site.
> >> Just search the KnowledgeBase for "password recovery"!
>
> Any particular reason for such a policy?
>
> Other vendors (e.g. Cisco, Foundry) have this information
> included within
> their product documentation.
>
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