RE: M20 DC Power Supply Fail

From: Neil Stirling (neil.stirling@nortelnetworks.com)
Date: Wed Jul 24 2002 - 09:29:42 EDT


Daniel,

Previously I've had two go wrong on the same M20 (at different times though
!).
In my opinion the M20 power supplies seem to be the weakest part of the
device.

DC & environment were stable.

Guess contacting JTAC is your next step........

Neil.

-----Original Message-----
From: Daniel Puka [mailto:daniel.puka@gvt.net.br]
Sent: 24 July 2002 14:18
To: juniper-nsp@puck.nether.net
Subject: M20 DC Power Supply Fail

Hello All,

        We have 3 M20's with redundant DC power supply's.

        One month ago we started to have major power supply fan alarm's in B
power supply. The failed power supply was replaced at both routers and after
a week the A power supply started to show the same alarm in both routers.

        The equipment is installed in a controlled enviroment with stable
power(DC) and air conditioner.

        Anybody else had some similar problem with Juniper Power Supply?

Daniel

Manager@jnpr-cta-re0> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis 24819 M20
Backplane REV 08 710-001517 AW4750
Power Supply A REV 06 740-001466 002368 DC
Power Supply B REV 04 740-001466 000843 DC
Display REV 04 710-001519 AS2850
Host 0 bb000007346fd001 teknor
Host 1 REV 08 740-003239 1000325882 Teknor
SSB slot 0 REV 01 710-001951 BD2162 Internet Processor
II
SSB slot 1 N/A N/A N/A backup
FPC 0 REV 01 710-001292 AR7808
  PIC 0 REV 04 750-000610 AL8872 2x OC-3 ATM, SMIR
  PIC 1 REV 08 750-002303 AP0974 4x F/E, 100 BASE-TX
  PIC 3 REV 02 750-002629 AM7940 4x E1, BNC
FPC 1 REV 01 710-001292 AN0137
  PIC 0 REV 04 750-000610 AR6312 2x OC-3 ATM, SMIR
  PIC 1 REV 07 750-002303 AN2268 4x F/E, 100 BASE-TX
  PIC 3 REV 02 750-002629 AM7921 4x E1, BNC

Manager@jnpr-cta-re0> show chassis alarms
1 alarms currently active
Alarm time Class Description
2002-07-16 14:50:07 BRT Major Power Supply A fan failed



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