Greg,
I suspect most customers don't ask for features that would be helpful and
only request mandatory functionality. If this is correct then another form
of feedback to Juniper product management would be useful for prioritizing
"helpful" features.
We recently proposed to our account team that Juniper provide a secondary
source of customer feedback using a form of popularity voting. There would
be a "popularity" vote for low priority feature requests. The goal is to
move some of the low priority requests into the implementation category.
This would allow the account team to show customers a list of all low
priority feature requests versus the current system where you know what all
the requests are but I don't.
I suspect the VRRP issue would have been addressed earlier if this
popularity system were in place. We raised the VRRP issue quite a while ago
(8 months?). For this issue, we managed to find a work around so we didn't
need to escalate the request (we agreed to disagree about whether the
current behavior is a bug).
Regards,
Mike
-----Original Message-----
From: Greg Ketell [mailto:gketell@juniper.net]
Sent: Wednesday, April 04, 2001 11:02 AM
To: Brown, Mike; juniper-nsp@puck.nether.net
Cc: 'Avi Freedman'; ronjeremy@raemail.com
Subject: Re: [j-nsp] voting for enhancements ? was -- RE: Ping VRRP
virtual IP address
You have that ability now. You submit your requests, they submit their
requests: Product Management rolls all similar requests into a single
enhancement request. When the value to the customers of that request
out-weighs the value of their other requests that feature gets done.
GK
At 12:59 AM 4/4/2001 -0500, Brown, Mike wrote:
>Ask your sales team for the ability to vote for product enhancements that
>other customers have submitted. This might help the priority of some of
>the lower incremental revenue feature requests.
>
>Regards,
>Mike Brown
>
>-----Original Message-----
>From: Avi Freedman
>[<mailto:freedman@freedman.net>mailto:freedman@freedman.net]
>Sent: Tuesday, April 03, 2001 11:51 PM
>To: ronjeremy@raemail.com
>Cc: juniper-nsp@puck.nether.net
>Subject: Re: Ping VRRP virtual IP address
>
>
>Ideally, yes.
>Juniper says it would be against RFC.
>
>Some of us disagree; to help the cause, if other people who spend $ with
>Juniper could ask their Juniper reps for that "feature" to be implemented,
>it'd be appreciated...
>
>Thanks,
>
>Avi
>
> >
> > Can I ping the virtual IP address of a juniper running VRRP?
> >
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