GB> ALERT: Harbor Freight Tools PROBLEMS

Robert Bethman rbethman at COMCAST.NET
Mon Apr 4 18:08:43 EDT 2005

It depends upon one's personal experiences.

I have not had ANY problem with them whatsoever.

I'll continue to use them as appropriate.  Remember that HIGH quality is NOT the keyword here.

Bob - N0DGN

> I now STRONGLY recommend AGAINST buying from Harbor Freight Tools .
> They have wasted HOURS Of my time and offer NO customer satisfaction 
> whatsoever.
> They misrepresented an item as being in stock.
> I have been told FALSE delivery dates FOUR times as this back order was 
> pushed back and back and back.
> They use 14 day delivery on the items that they DO have in stock and 
> they did NOT
> tell me that something was out of stock when I placed my order.
> BAD experience!
> Their "music on hold" is a laundry list of thiongs that are the OPPOSITE 
> of what I experienced.
> The ONE part they did send to me (punch set) arrived damaged.
> I will NEVER EVER buy mail order from these people again and I STRONGLY 
> caution anyone else
> reading this against dealing with them unless you want multiple delays 
> and back orders.
> I have literally spent HOURS on the phone listening tpo their false 
> promises.

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