[c-nsp] CCO Password resets

[Dave Temkin]

I figured out the trick on how to get it to send it to you.  The multiple
accounts thing is bogus.  Apparently their US servers are innundated with
the resets.

I telnetted to their Sydney SMTP server on port 25 and did the SMTP
dialogue by hand (after trying using my regular email client about 10
times and getting rejected)

 [2:27pm] dave [~]>telnet syd-inbound-a.cisco.com 25
Trying 64.104.252.248...
Connected to syd-inbound-a.cisco.com.
Escape character is '^]'.
220 syd-inbound-a.cisco.com ESMTP
mail from:david.temkin at xxxxxxxxxxx.com
250 sender <david.temkin at xxxxxxxx.com> ok
rcpt to:cco-locksmith at cisco.com
250 recipient <cco-locksmith at cisco.com> ok
data
354 go ahead

.
250 ok:  Message 25301647 accepted
quit
221 syd-inbound-a.cisco.com
Connection closed by foreign host.



Worked like a champ!



 On Wed, 3 Aug 2005, Nick Guy 2 wrote:

> Same issue. CCO-team  is probably inundated.  Another left field DOS.  It
> would appear that anyone who has any history with Cisco, thus multiple
> logins, is SOL.
> My Noc staff with little history seem to be able to succesfully reset their
> pw.
>
> Nick
>
>
>
> ----- Original Message -----
> From: "Brian Turnbow" <b.turnbow at twt.it>
> To: <christian.macnevin at uk.bnpparibas.com>; <steve at telecomplete.co.uk>
> Cc: <cisco-nsp at puck.nether.net>
> Sent: Wednesday, August 03, 2005 8:54 AM
> Subject: RE: [c-nsp] CCO Password resets
>
>
> My requests have changed now from multiple accounts,
>
> Sorry, your attempt to change your p/w on CCO has not been successful.
>
> Reason: There was more than one User ID in the CCO database associated
>         with your email address.
>
> to account may not be active ...
>
>  Sorry, your attempt to change your p/w on CCO has not been successful.
>
> Reason: Your account may not be active.
>
> 1Any further inquiries should be directed to cco-team at cisco.com
>
> Thank you
>
> Even though I just renewed a contract in July.
>
> Cco-team hasn't responded yet.
>
>
> Brian
>
> -----Original Message-----
> From: cisco-nsp-bounces at puck.nether.net
> [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
> christian.macnevin at uk.bnpparibas.com
> Sent: mercoledì 3 agosto 2005 17.11
> To: steve at telecomplete.co.uk
> Cc: cisco-nsp at puck.nether.net
> Subject: RE: [c-nsp] CCO Password resets
>
> Yeah, I've just had the same thing. They'll be saving account managers,
> tac engineers, database guys and probably half the support staff of their
> company a lot of time if they take an agnostic approach here..
>
>
>
>
> Internet
> steve at telecomplete.co.uk@puck.nether.net - 03/08/2005 16:05
>
> Sent by:        cisco-nsp-bounces at puck.nether.net
>
> To:     mm
> cc:     cisco-nsp
> Subject:        RE: [c-nsp] CCO Password resets
>
>
> i got the multiple account error too altho i only think i've got one
> account.
>
> if any cisco locksmith folks are reading, i dont see why you cant send all
> passwords to the address if there are multiple logins...
>
> Steve
>
> On Wed, 3 Aug 2005, Michael Markstaller wrote:
>
> > I already spent some time today to get the passwords of our accounts
> reset which doesn't work as locksmith tells me there're multiple accounts
> associated with the email-address..
> >
> > I wonder if the guys at Cisco thought about this before doing it.
> > Cisco loosing passwords because of sloppiness, not worse enough,
> saddling the work and problems on their customers..
> >
> > Michael
> >
> >
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