[c-nsp] Version of Cisco IOS not supported on NPE300

[Robert Blayzor]

Ted Mittelstaedt wrote:
> I don't see how that could be the case since the SmartNet package is
> selected by the router chassis, not what cards are in it.  I think what
> you meant to say is that Cisco won't renew the HARDWARE coverage of
> SmartNet on the NPE300, but SmartNet contains two components - hardware
> coverage, and IOS update rights - and Cisco will happily renew smartnet
> forever.  Of course, once they stop releasing new IOS for a particular
> chassis it is kind of pointless to keep paying the renewals.


It absolutely covers the cards inside the chassis, and if your purchase
your 7200's from Cisco, as configured, they know exactly what you have
purchased.  If you have an NPE-300 (or any other EoL card that effects
the core operation of the product) they'll not allow you to renew the
Smartnet until you get the router back under something they can support.

Trust me, I know.  I had seven 7200 NPE-300's I had to upgrade to
NPE-Gx's this year to get them back under support.  They would not renew
them because they knew that we purchasd them originally with NPE-300's
in them.  That wasn't the only reason for the upgrades, but is part of
the reason.

Your claims above is also not true.  Case in point, Cisco EoL the
NPE-300.  There's no sense in renewing your Smartnet as they've
completely stopped supporting the NPE-300 both hardware wise and on new
software releases.  The "ok it boots, lets use it" doesn't mean they
support it if you start having a problem.

-- 
Robert Blayzor, BOFH
INOC, LLC
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