[c-nsp] Maintenance management

[Tolstykh, Andrew]

http://lamp.elasalle.com

Awesome reports, SmartNet contract management (even if it was purchased from
a 3rd party vendor), credit manager, ability to change coverage level,
associate modules with the chassis, update site information etc.

On 5/19/08 1:00 PM, "Phil Mayers" <p.mayers at imperial.ac.uk> wrote:

> All,
> 
> We seem to have an incredibly hard time managing our maintenance contracts.
> 
> Quite aside from the vagaries of CCO ("Sorry sir, your contracts have
> disappared from your profile, no TAC access for *you*") we are unable to
> gather all our maintenance into one (or a small number of) contract(s)
> and what contracts we have are very difficult to inventory.
> 
> It goes without saying that SCC is a bad joke.
> 
> Do any of you manage to do it better? How?
> _______________________________________________
> cisco-nsp mailing list  cisco-nsp at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-nsp
> archive at http://puck.nether.net/pipermail/cisco-nsp/


 
The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender and delete the material from any computer.