[c-nsp] Smartnet pricing?

Scott Granados gsgranados at comcast.net
Mon Sep 28 17:17:32 EDT 2009


I think Cisco is smoking crack here and not that good quality East Oakland 
stovetop crack but that San Francisco twice cut Tenderloin shwag. Consider 
that you can buy used hardware from a reputable reseller and resmartnet the 
gear for very reasonable rates certainly far less than 5X.  (generally 1X in 
my experience) so I don't see how you'd get charged 5 times for your own 
gear and the normal street rate for gear off Ebay or your friendly near by 
used reseller.  I'd say some haggling is in order.


----- Original Message ----- 
From: "Richey" <mylists at battleop.com>
To: "'Cisco-NSP Mailing List'" <cisco-nsp at puck.nether.net>
Sent: Monday, September 28, 2009 1:54 PM
Subject: [c-nsp] Smartnet pricing?


> One of my customers called me today to ask me if this sounds right.  I 
> don't
> much about smartnet but I told him I knew where to ask about this.    He
> said they let their initial smartnet contract expire about 5 years ago
> because they never used the support and management couldn't justify the
> cost.    Now they need a newer image because the current one they are 
> using
> is buggy for whatever it is they are trying to do.     They contacted 
> their
> "rep"  and the rep said Cisco wants them to pay for the last 5 years of
> smartnet plus however many going forward  in order to get the image.  They
> were quoted over $25k just to upgrade an image.   The part that sounds 
> fishy
> is being forced to pay for 5 years of smartnet.   Does this sound right?
>
>
>
> Richey
>
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