[c-nsp] Smartnet pricing?

[Nick Hilliard]

On 29/09/2009 19:20, e ninja wrote:
> No it is not right.
>
>     1. Anybody that has paid for software, should *never* have to pay for bug
>     fixes. See http://resources.multiven.com/dossier-3

That is an interesting wish-list.  Have you considered what it would do to 
the price of software if vendors were made liable?  I can't imagine the 
insurance premiums, and the gratuitous law suits.  Worse still, open source 
would be killed by it.  I know that if I were to be held liable, I wouldn't 
ever release anything or contribute anything to open source software.

>     2. Forcing people to pay for a service they haven't used is
> extortion<http://en.wikipedia.org/wiki/Extortion>- a criminal act -
> seek legal counsel

Legal counsel would probably argue that if you left your support 
subscription lapse and then attempted to renew it several years later, that 
the reason for doing so was because of some failure outside the 
manufacturer's control, and that you were pulling a fast one.

I'm not a lawyer.  Are you?

Nick