[c-nsp] Smartnet pricing?

[e ninja]

Nick,
*
inline...*


On Tue, Sep 29, 2009 at 1:01 PM, Nick Hilliard <nick at inex.ie> wrote:

> On 29/09/2009 19:20, e ninja wrote:
>
>> No it is not right.
>>
>>    1. Anybody that has paid for software, should *never* have to pay for
>> bug
>>    fixes. See http://resources.multiven.com/dossier-3
>>
>
> That is an interesting wish-list.  Have you considered what it would do to
> the price of software if vendors were made liable?

*
So vendors should not be made liable for software that people purchase? When
was the last time you happily paid for a brand-new car that won't start?
Software is always "new" because it can't break from over-use.* *Do
Microsoft, Apple, HP etc. charge customers for bug fixes in their OS? *


>  I can't imagine the insurance premiums, and the gratuitous law suits.
>  Worse still, open source would be killed by it.

*
The bill of rights clearly refers to software that is paid for. Open source
software is free.*


>  I know that if I were to be held liable, I wouldn't ever release anything
> or contribute anything to open source software.
>
*
N/A. If you offer free software that nobody has to purchase, you are not
liable for the product.*


>     2. Forcing people to pay for a service they haven't used is
>> extortion<http://en.wikipedia.org/wiki/Extortion>- a criminal act -
>> seek legal counsel
>>
>
> Legal counsel would probably argue that if you left your support
> subscription lapse and then attempted to renew it several years later, that
> the reason for doing so was because of some failure outside the
> manufacturer's control, and that you were pulling a fast one.
>
*
I'm sure as a smart guy, you know there is no wear-and-tear in software.
Therefore, a user cannot 'break' software from over-use. All bugs in
proprietary software are inherent from the manufacturer, whether you
discover them from day 3 of purchase or 1000 years later.*


>
> I'm not a lawyer.  Are you?*
> *

*

Does your CFO know you need a lawyer to know when you're been ripped off?*

Eninja