[c-nsp] Cisco TAC successfully disappoints again

[Joe Maimon]

What exactly does Support mean? I just cannot believe the following fits 
the definition.

Hello Joe,

My name is J*** C**** and I’m the manager of the Routing Protocols team 
within Cisco TAC. I’m contacting you on behalf of J*** M***** who is the 
owner of this SR.

After reviewing the case notes, I understand that you’re hitting a known 
bug and J*** was able to share with you some details of it as it is an 
internal bug. Due to this situation, we can not disclose any additional 
details as we can’t go against our policies, what I would like to 
suggest is in case you have an account team, feel free to contact them 
directly so they can help you with this request.

Feel free to contact me in case you have any other concerns, and also 
please let us know how to proceed with this SR.

Kind regards,

J**** C****