[c-nsp] TAC hits a new record level of aggravation...

[Mike Hale]

I was having weird issues but realized that it was because the file was too
big.  Not that there was an error message to that effect or anything.
 On Feb 1, 2014 6:59 AM, "Pavel Skovajsa" <pavel.skovajsa at gmail.com> wrote:

> Resurrecting this thread,
>
> Is any of you having issues uploading file attachments to TAC cases using
> the http java page? Somehow nobody in our org can upload anything - we have
> latest Firefox, latest Java from Sun, still after clicking the "Submit"
> button in the "file upload window" nothing happens.
>
> Regards,
> -pavel skovajsa
>
>
> On Thu, Nov 7, 2013 at 12:13 PM, Antonio Soares <amsoares at netcabo.pt>
> wrote:
>
> > Another tool that is a nightmare. The new bug search tool: it hangs my IE
> > 9,
> > my FF 25, ...
> >
> > This is what FF tells me:
> >
> > "A script on this page may be busy, or it may have stopped responding.
> You
> > can stop the script now, or you can continue to see if the script will
> > complete.
> >
> > Script:
> > https://tools.cisco.com/bugsearch/resources-2.0.5/js/jquery-1.8.2.js:624
> "
> >
> >
> > Java, JavaScript, etc, why do we need that ?
> >
> >
> > Regards,
> >
> > Antonio Soares, CCIE #18473 (R&S/SP)
> > amsoares at netcabo.pt
> > http://www.ccie18473.net
> >
> >
> > -----Original Message-----
> > From: cisco-nsp [mailto:cisco-nsp-bounces at puck.nether.net] On Behalf Of
> > Justin M. Streiner
> > Sent: domingo, 3 de Novembro de 2013 14:35
> > To: cisco-nsp at puck.nether.net
> > Subject: Re: [c-nsp] TAC hits a new record level of aggravation...
> >
> > On Sun, 3 Nov 2013, Jeff Kell wrote:
> >
> > > Customer support died a decade ago.
> >
> > For the front-end stuff, sure.
> >
> > To be fair, and to give credit where credit is due, I have dealt with
> some
> > TAC engineers who have been incredibly helpful, professional, and
> > responsive.  For the things I generally reach out to TAC for, it seems
> like
> > the level of response I've gotten recently has improved a bit from, say,
> > two
> > years ago.
> >
> > jms
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> >
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